0 - 2 years
Excellent, live writing skills. Example: Ability to type a minimum of 35 words per minute.
1. Very little or no telecom domain knowledge
2..Excellent, live writing skills. Example: Ability to type a minimum of 35 words per minute with few grammatical errors in a back and forth conversation with a customer.
3. Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals
3. Friendly and upbeat style.
4. Solves routine problems effectively, gathering the information necessary from the customer
5. Applies a systematic approach to solving problems Professional and positive in interactions with others and is able to establish rapport quickly
6.Treats others with courtesy and respect
Sales Diploma/ Graduation. MBA Preferred